^ topSystem Requirements

In order to use the software, your computer must meet the following minimum system requirements.

Minimum System Requirements:

• PC running Windows 7, Vista, XP, 2000 (with SP2)
• 300 MHz processor
• 128 MB RAM
• 10 MB free disk space on your hard drive
• Sound Card and a headset
• Internet Connection broadband: Cable, DSL, with minimum 64 kbit/s up/downstream)

However, in order to take advantage of all of the advanced features of the Low-rate Voip and to experience the best sound quality possible, we highly recommend the following configuration.

Recommended System Requirements:

• PC running Windows 7, Vista, XP, 2000 (with SP2)
• 1 GHz processor
• 256 MB RAM
• 30 MB free space on your hard drive
• Full duplex sound card (most sound cards made after 1998), headset
• Cable, DSL or equivalent broadband connection to Internet

^ topDownloading The Low-rate Voip

The software is free to download and you can always get the latest version here. If you have any problems using Low-rate Voip, please first make sure that you are using the most recent version of the software.

To download the Low-rate Voip to your computer, simply click the download link. Save the installation file to your computer. Be sure to remember where you saved the file (for instance the Desktop).

^ topInstallation

Double-click the installation file you just downloaded to start installing the Low-rate Voip on your computer.

Low-rate Voip starts automatically each time you start windows. With the Low-rate Voip always running, other users will be more likely to find you online. You can change these settings at any time from the Low-rate Voip program by selecting "options".

^ topStarting the Low-rate Voip for the First Time

The first time you start the Low-rate Voip, you will be asked to choose a User Name and password. The User Name and password fields are required in order to use the Low-rate Voip. You can choose any name but it must be at least 6 characters in length. If the name is already in use by someone else you will have to try another name.

^ topMaking your first Low-rate Voip call

For a call to any online Low-rate Voip user, simply enter the username in the textbox and click the dial button. For a call to any regular phone, enter the desired number in the textbox and click the dial-button. For all other calls, you will be asked to buy credits first.

Please note that when you call a number (even if it's local) you should always dial 00 + countrycode + areacode + subscribernumber)

^ topImproving Sound Quality

To get the best possible sound quality, we highly recommend you try the following:

• Use a headset with a built in microphone. Headsets are available for purchase at most computer retailers and will dramatically improve sound quality.
• Tell your friend to get a headset. Note that voice quality is affected by the equipment on both sides of the conversation. The best way to ensure high quality sound is to have a headset on both ends of the conversation.

If you don't have a headset, you are still likely to improve sound quality if you:

• Use headphones instead of your computer speakers
• Try moving the microphone closer or further away from your mouth
• Use an external microphone (note that most laptops use low-quality microphones)
• Update your soundcard drivers
• Note that if you don't own a microphone, you may be able to use a pair of headphones as a temporary solution by connecting these to the microphone jack of your sound card. Try it!

^ topTabs

Low-rate Voip is divided into several tabs, each with a specific purpose.

The Contacts Tab shows other Low-rate Voip users which you have added to your Contact List. The icon next to the User Name indicates the Online Status of these users. You can right-click any User Name in your Contact List to see a number of choices for communicating with, or managing this user in your Contact List.

The Dial pad Tab shows you a graphic representation of the buttons you find on any ordinary phone, and they work accordingly.

^ topSpeed-dial text field

The Text Box near the bottom of the main Low-rate Voip window allows you to call directly by entering their User Name or phone number and pressing enter.

^ topUsing other hardware

Low-rate Voip has selected, tested and certified various USB phones, headsets, routers and other hardware for your convenience. Click here for an overview.

^ topCalling with Low-rate Voip

There are several ways to call with Low-rate Voip:

• From the textbox, enter the User Name of another Low-rate Voip user, or the desired phone number and press enter.
• Double-click a User Name in your contact list.
• Use the dialpad to make a call just like you do on a regular phone.
• Or use the keypad on your PC.

Please note that when you call a number (even if it's local) you should always dial 00 + countrycode + areacode + subscribernumber

^ topUsing a SIP device

If you want to use your own preferred SIP device, but also want to profit from the great Low-rate Voip offers, you can click here for information about setting up your SIP device with Low-rate Voip.

^ topVersion updates

We are constantly upgrading our software. If you want to know more about the latest changes click here.

^ topNeed more info?

Check our frequently asked questions.